Legal

Privacy Policy

Effective Date: October 12, 2026

This Privacy Policy explains how Thermal Trackjob collects, uses, and protects information you provide when you request a thermal drone deer recovery, inquire about a search, or otherwise interact with us. Our services include thermal drone deer recovery, wildlife location, and related customer inquiries throughout Western Maryland — including Washington, Allegany, and Garrett counties — and nearby West Virginia communities. By using our services or contacting us, you agree to the practices described in this policy. Please also review our Terms of Service.

Important Notice Regarding Text Messaging Data

Thermal Trackjob does not share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Your mobile number and text-message consent are used only to communicate with you about your service request, recovery updates, scheduling coordination, and customer support, as described in this Privacy Policy.

By providing your mobile number and opting in to text messaging, you consent to receive service-related SMS messages from Thermal Trackjob. You may opt out at any time by replying STOP to any message, or by contacting us at 856-332-0032.

Information We Collect

Thermal Trackjob collects information you voluntarily provide when you contact us about a search or interact with our services. The types of information we may collect include:

  • Contact form submissions: your name, phone number, email address, and the details you share about your request.
  • Service and search location information: the approximate location of the animal, the state and search area, the date and time of the incident, the type of search requested, and any notes about the situation.
  • Customer communications: the contents of calls, text messages, emails, and direct messages you send us.
  • Phone numbers and email addresses: collected when you call, text, email, or submit a form.

How We Use Your Information

We use the information we collect to:

  • Understand your request and plan a thermal drone search.
  • Coordinate scheduling and communicate recovery updates by phone, text, or email.
  • Respond to customer inquiries and provide support.
  • Maintain records of consent for SMS messaging, as required for compliance.
  • Maintain our internal records and improve our services.

We do not sell your personal information to third parties.

SMS Messaging & Compliance

Thermal Trackjob may send SMS text messages to customers who explicitly consent to receive them. The following terms apply to our text messaging:

  • Customers must explicitly consent before receiving SMS messages from Thermal Trackjob.
  • SMS messages may include service inquiries, recovery updates, scheduling coordination, and customer support.
  • Message frequency varies and depends on your service request and communications with us.
  • Message and data rates may apply.
  • You can reply STOP to opt out at any time, or reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of purchasing any services from Thermal Trackjob.
  • SMS consent records are maintained and protected by Thermal Trackjob.
  • Messaging service providers may process information solely to deliver authorized communications on our behalf.

Thermal Trackjob does not send promotional or marketing SMS messages unless such messaging is actually offered and separately consented to.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only as necessary to carry out a search, deliver authorized text messages through our messaging service provider, comply with applicable laws, or respond to a lawful request from a government or regulatory authority. We do not share your personal information for marketing purposes with third parties or affiliates.

Data Security

Thermal Trackjob takes reasonable steps to protect the information you provide from unauthorized access, use, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We maintain SMS consent records and protect them according to this policy.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to operate and improve the site. Cookies are small data files stored on your device that help us understand how visitors use the website. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the site may not function properly without them.

Your Rights & Choices

You have choices about how we use your information. You may:

  • Opt out of receiving SMS messages by replying STOP to any message.
  • Request that we not contact you by phone or email.
  • Request access to, correction of, or deletion of the personal information you provided to us.

To exercise any of these rights, contact Thermal Trackjob at 856-332-0032.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. Thermal Trackjob is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

Thermal Trackjob may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Thermal Trackjob at 856-332-0032 or through our Facebook page. [Additional contact details, such as email or mailing address, to be confirmed by the business owner.]

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